Privacy Notices

HIPAA requires the Department to provide notices to its customers regarding the uses and disclosures of protected health information that may be made by the Department, the customer's rights, and the legal duties of the Department.

The Department's health plans (Medicaid and hawk-i) and providers (facilities) have developed notices to meet these requirements. These notices have been mailed or given to current customers and will be provided to new customers at application. The notices are also available by clicking on the applicable link below in both English and Spanish translations.

It is important to note that the Department will not release our customer's health information any differently than it currently does. In fact, HIPAA does create some additional restrictions on how health information can be used. Existing state and federal laws are as restrictive regarding the release of information as HIPAA.

It is also important to note that no action is required of the Department's customers by these notices. The notices are intended to provide information about customer's new rights. Customers should review these notices and contact the persons listed in the notices with any questions or to exercise their rights.